Mentoirs provides you a comprehensive, industry-leading portfolio of infrastructure management services which guarantees you high reliability, round-the-clock availability, remote manageability, and optimum scalability. Our Infrastructure managed services includes the following

• Operations & Maintenance -> Active / Passive
• Preventive & Predictive Maintenance
• BTS Site Security Services
• 24*7 Maintenance / Tech Support
• Network Diagnostics
• Fault Management
• Trouble ticket Management
• Field / On Site Management
• Technical Help Desk Support –> Telephone / email / SMS
• Network Configuration
• Service Provisioning

Our domain expertise spans diverse set of systems and technologies.

We undertake Operations and maintenance of active elements as well as the passive elements in the Network to ensure 100% uptime of the network

We do an efficient 24x7 monitoring and troubleshooting from help desk support for alarm management and ensure timely restoration of your network

We do proactive maintenance task scheduling based on the log report to avoid un expected downtime

Fault management is being carried out by world class alert system with appropriate escalation to ensure the uptime of the network.